We include the cost of taxes and duties in your order, so you won’t need to pay any additional fees if you are located in any of the locations below:
European Union, The United Kingdom, USA, Canada, China Mainland, Australia, New Zealand, Puerto Rico, Switzerland, Singapore, Republic of Korea, Kuwait, Qatar, Israel, India, Lebanon, Norway, Saudi Arabia, Taiwan Region, Thailand, U.A.E, Japan, Mexico, Argentina, Chile, Colombia, Spain - Canary Islands, Hong Kong SAR, Egypt, Isle of Man and San Marino.
If you are ordering from within your own customs zone or region, import duties will not be applicable however you may need to pay VAT or local sales taxes. For the UK and the USA, these are included at checkout.
If a DAP (Delivery At Place) destination is selected (i.e. customers outside of the destinations listed above), the price you pay to muyce will exclude all relevant import duties and sales taxes. As the recipient of the order, you must instead pay these duties and taxes directly to our carrier to release your order from customs. As we are unable to advise the exact amount, we recommend contacting your local customs office or tax authority before placing a DAP order.
SHIPPING TO USA
For international orders shipped to customers in the US, please be aware that US Customs may ask for your IRS, EIN or SSN number before enabling delivery to your address. You will normally have one week to provide this information before your order is returned to the muyce partner for a refund.
Please 111 view our Terms & Conditions for further information.
After placing an order, you will receive an email containing all the details. We may also be in touch if we need further information to verify your payment. Once your order is confirmed, it will be dispatched within 2 business days.
Depending on your location and chosen shipping method, delivery takes 2-7 business days after it's dispatched. We will keep you updated with tracking information and an estimated delivery date. You can also follow its journey by heading to ‘My Orders’ in your account, or if you opted for guest checkout, you can track the status of your order 222 here.
If you order from multiple muyce partners, please bare in mind that your items will arrive separately. While we aim to always deliver within the specified times, we aren’t responsible for delays due to customs clearance or failed payment approval.
Changed your mind? Some of our Partners allow you to cancel an item before we prepare your order.
To cancel your order:
Go to 'Orders & Returns' if you have an account, or 333 click here if you placed an order as a guest.
Select the items you want to cancel and your reason for cancellation.
We'll email you confirmation of your cancelled order.
If your order has already been prepared, we can't cancel your order — but we do offer a Free Returns service. You can find more info on cancelling and returning orders in our 444 Return & Refunds Policy.
Adress:Rotermanni 6, 10111 Tallinn, Estonya
muyce textile industry company tax registration number 9020448655